Privacy Policy

LP Landscape Plus Inc.
Effective Date: May 25, 2026

LP Landscape Plus Inc. (“LP Landscape Plus”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of our customers, website visitors, and service users in accordance with applicable privacy laws in Ontario and Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our business, website, services, and communications.

1. Information We Collect

We may collect personal information including:

• Name
• Phone number
• Email address
• Home or property address
• Billing and payment information
• Service requests and project details
• Communication preferences
• Text message consent and communication history
• Website usage information (through cookies or analytics tools)

We collect information when you:

• Contact us
• Request a quote
• Sign up for services
• Subscribe to notifications or updates
• Communicate with us by phone, email, text message, or through our website

2. How We Use Your Information

We use your information to:

• Provide landscaping and outdoor services
• Schedule appointments and consultations
• Send estimates, invoices, and service updates
• Communicate regarding projects or customer support
• Improve our services and customer experience
• Comply with legal and regulatory requirements
• Send promotional or marketing communications where permitted

3. Text Message Communications (SMS)

If you provide your mobile phone number, you may receive text message communications from LP Landscape Plus Inc., including:

• Appointment reminders
• Project or service updates
• Scheduling notifications
• Customer support communications
• Promotional offers or marketing messages (where consent is provided)

SMS Consent

By signing up for our services or opting into SMS communications, you consent to receive text messages from LP Landscape Plus Inc. Standard message and data rates may apply depending on your mobile carrier.

Opting Out

You may opt out of receiving text message notifications at any time by:

• Replying STOP to any text message
• Contacting us directly at the contact information below

After opting out, you may still receive important non-promotional communications related to active services or legal obligations where permitted by law.

We do not sell or share your mobile phone number or SMS consent information with third parties for their own marketing purposes.

4. Sharing of Information

We do not sell personal information.

We may share information with trusted third-party service providers who assist us with:

• Payment processing
• Scheduling and customer management
• Website hosting and analytics
• SMS and email communication services

These third parties are only permitted to use your information as necessary to provide services to us and are required to protect your information.

We may also disclose information if required by law or to protect our legal rights.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Website Analytics

Our website may use cookies and analytics tools to:

• Improve website functionality
• Analyze website traffic
• Enhance user experience

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

7. Access and Correction

You may request access to the personal information we hold about you or request corrections if the information is inaccurate.

Requests may be submitted using the contact information below.

8. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

LP Landscape Plus Inc.
Email: info@landscapeplus.ca
Phone: 519-576-1414
Address: 5865 line 86, Ariss ON